We want you to be completely satisfied with your purchase from Goodway Shopping Private Limited. If you are not satisfied for any reason, we offer a hassle-free return policy. Here are the key points

Return Process:

Please contact our customer support team to initiate the return process. Provide your order number and reason for return for faster processing.

Refund or Exchange:

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund/exchange. Refunds will be issued to the original payment method, and exchanges will be processed promptly.

Return Shipping:

Customers are responsible for return shipping costs unless the item received was incorrect or damaged

1.Order Cancellations:

You may cancel your order and receive a full refund if the order has not been shipped yet. Once shipped, the standard return policy applies

2. Refund Process:

Refunds are processed within X business days after the returned item is received and inspected.

3. Refund Method:

Refunds are issued to the original payment method used for the purchase.

4. Non-Refundable Items:

Certain items such as gift cards or downloadable software are non-refundable.

5. Refund Status:

You will receive email notifications regarding the status of your refund, from initiation to completion.

For more detailed information about our refund policy, please refer to our terms and conditions page or contact our customer support team

Return Period:

We offer a hassle-free return policy within 10 days of delivery. If you are not satisfied with your purchase for any reason, you can initiate a return request within this period.

Return Eligibility:

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Certain items such as perishable goods, customized products, and intimate or sanitary goods are not eligible for return.

Return Process:

To initiate a return, please contact our customer support team with your order details and reason for return. Once your return request is approved, you will receive instructions on how to return the item.

Refund Process:

Upon receiving and inspecting the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Return Shipping:

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or issue a refund as per your preference

For further details or assistance regarding returns and refunds, please reach out to our customer support team. Your satisfaction is our priority.